Cause Mapping (Part 2)

In this second of a 2-part series, we will describe how we went about building the flowchart tool and what inherent challenges were confronted in

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Cause Mapping (Part 1)

In this article, we will discuss how we created a tool to facilitate building flow charts. These charts would be required to follow certain business rules and would integrate into a host software – the application that includes this tool as a subset of its functionality.

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